General Ebike Info

Panther Ebike FAQ

Do I need a license to ride a Panther Ebike?
The simple answer is no, you do not need a license to ride a Panther electric bike. Our pedal assist electric bikes are built to the European Standard EN15194, which is considered a bicycle and legal to ride on public roads without a licence according to UK laws. You can ride on public roads under the same regulations as for a regular bicycle. 

How heavy are the bikes?
Typically around 22-25kg including the battery pack.


How far will they go on a single charge?
The distance you can travel with the power-assist is dependent on many factors (such as hill angle and head winds) so this will vary from around 60-80 miles depending whether you choose a 10.4ah or 13ah high capacity battery. You can still pedal like a regular bike should your battery become flat before you reach your destination.

On our current models we have altered the controller software to significantly extend the amount of time you can have assistance for in lower assist levels. For example level 1 will provide a maximum of 70 Watts, so you won't go as quickly, but you will have help for longer, around 6-hours constant running with our 13ah pro battery.

Do you sell replacement batteries?

Yes we stock replacement batteries for all our Ebilkes in the Panther range starting at just £199

Does my Panther Ebike come fully assembled?

Yes your Panther Ebike comes fully assembled, we check and test every bike at the factory ourselves before overseeing the packing and loading into the container to guarantee that each bike arrives to our warehouse ready to ride

 

Do we stock spare batteries and chargers?
Yes, we stock spare parts for our electric bikes including spare batteries and chargers.

Can I try before I buy?
Yes, we warmly welcome visitors to our showroom or to one of our stockists to see for themselves the advantages of choosing one of our designs and to see the superior build quality and innovative designs that make PANTHER Ebikes stand out from ther crowd

 

Can I charge a Panther electric bike from my car or caravan?

We now have chargers available to purchase that you can use to charge your electric bike from a standard 12-volt DC Cigarette lighter socket.
 

Do we stock other spare parts such as components like tyres, chains, handlebars, wheels and seats?
Yes, these are also available, please call or email us for current availability.


How long does it take to fully charge a flat battery?
Typically 4-5 hours. We recommend charging after each ride even if the battery is not completely flat as you will extend the life of your ebike battery pack.


How fast do our e-bikes go?
Due to current UK legislation, the speed assistance is limited to 15.5 mph on pedal assist models with a 250 Watt motor. You can pedal as fast as you are able or willing to go downhill! 


Will riding a Panther electric bike make me more attractive?

Yes, and the envy of other riders ;)


What is the frame made from?
Our frames are made of 6061 grade Aluminium. We have chosen this grade for its strength, light weight and durability.


Can I ride one in the rain?
Yes, you can ride the bike in the rain without fear of being electrocuted. But, like a regular bike, you should dry the bike after the ride, particularly metal parts such as the chain and related components to prevent corrosion. 

While the bikes can cope with rain and regular moisture from splashes etc. you should not wash the bike with a garden hose and never use a pressure washer, this may force water past seals and cause damage to internal components. We recommend using a damp microfiber cloth for cleaning.


Do I need to wear a helmet?
There is no British law to compel cyclists, of any age, to wear helmets when cycling, even though the Highway Code suggests that cyclists should wear a cycle helmet “which conforms to current regulations, is the correct size and securely fastened.”


What's the warranty like?
Our bikes are covered for 2 year on all components (terms and conditions apply). Take a look at our full warranty statement.


Do I have to pedal constantly or does the motor take control?
In the UK, the laws state that all electric bikes (motors) must only be for 'assistance' if they are fitted with a 250 Watt motor. This means you do need to pedal lightly to engage the motor assist, however it's worth noting that this is very light pedalling! 


How do I control the speed?
The on-board computer control unit will determine a comfortable speed based on the speed with which you pedal. The pedal assistance level, (1-5) will also affect the amount of power applied and in turn the speed at which you travel. Within in just a few journey’s you will quickly learn how to control your speed on you electric push bike.


Do you have mid-drive electric bikes?

Yes we do have Mid Drive Panther Ebikes. These bikes are considerably more expensive though, and have a limited demand so the majority of our stock models are the more reliable rear drive motors.


Why are electric bikes considered low impact exercise?
An electric bike reduces the impact normal cycling can have on your back, shoulders, knees and arms. When riding into a head wind or up an incline, the electric motor will provide assistance (there will be no need to stand on your pedals or bear down on your arms/shoulders) and reduce the load on your body.


Do you sell kits to convert my existing bike?

No, we don't sell electric bike kits to convert bicycles into ebikes.


What if I get flat tyre?

If you need to remove the hub driven wheel it is only requires the motor to be unplugged, then it is practically the same as removing a wheel from a traditional bicycle. 

Why should I buy a Panther Electric Bike?
A Panther  electric bike offers you the very best in value, quality and style! We are a UK company who are active in the design and quality control of all models and we are determined to offer high quality ebikes at the lowest prices and to support our customers  with first class after sales service.

 

If you would like to know more you can call us during business hours on 01797 229351 and you'll speak directly to us, not a call centre.

© 2018 Panther Electric Bikes Ltd

Producing Exceptional Ebikes

Company Registration No: 11312302

Panther Electric Bike is a registered trademark: Registration No: UK00003236764:
Registered with the Patent Office 12 June 2017

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